City of Jacksonville Introduces Mobile Parking Payments Downtown with ParkMobile Partnership

The City of Jacksonville is launching a contactless payment option for on-street parking in downtown Jacksonville through ParkMobile. ParkMobile makes paying for parking easier and more convenient, allowing users to pay and monitor parking sessions on the go. The new payment option will go live today and will be available in metered parking spaces where ParkMobile decals have been deployed. The Office of Public Parking will continue to install decals throughout the week and once completed ParkMobile will be available for all 1,420 metered parking spaces in the city centre.

“As we continue to see unprecedented growth and development in downtown Jacksonville, there is a noticeable need for convenient parking,” said Mayor Lenny Curry. “We are excited about our partnership with ParkMobile as it will make it easier for residents and visitors to frequent this part of our city.”

ParkMobile has nearly 35 million users in North America, is available for iPhone and Android devices, and can also be viewed on a mobile web browser. To pay for parking using the mobile or web app, a user enters the zone number displayed on the parking meter, selects the time required, and presses the “Start Parking” button to begin the session. The user will receive an e-mail or an SMS confirming his payment. Although the meter may not show receipt of payment, parking enforcement staff will know instantly that payment has been made. The user can also monitor their transaction and extend the duration of the parking session remotely, if necessary.

“Not only is the timing of this partnership near perfect, but having a national leader in smart parking, with nearly 35 million users, expand its services to downtown Jacksonville is a testament to our growth and development. “said Lori Boyer, CEO. of the Downtown Investment Authority. “ParkMobile will help reduce the stress of downtown parking and allow citizens to focus on what our incredible downtown has to offer.”

The ParkMobile mobile payment solution is an additional payment option and is intended to complement existing parking payment options. All existing forms of payment (credit and debit cards, coins) are still valid for meter use.

To learn more about ParkMobile in Jacksonville, visit

About the Downtown Investment Authority: The Downtown Investment Authority was created by the City of Jacksonville to revitalize Jacksonville’s urban core using resources from the Community Redevelopment Area and is guided by a nine-member Board of Directors. The DIA seeks to attract investment, facilitate job creation and increase residential density through capital investment, planning, marketing and public-private partnerships, including the provision of incentives to the community at large and to downtown stakeholders. For more information, visit and

About ParkMobile: ParkMobile, LLC is North America’s leading provider of smart parking and mobility solutions, using a contactless approach to help millions of people easily find, reserve and pay for parking on their mobile devices. The company’s technology is used in thousands of locations across the country, including 8 of the top 10 cities as well as college campuses, airports and stadiums. People can use ParkMobile solutions to quickly pay for on-street and off-street parking without having to use a meter or kiosk. Additionally, ParkMobile offers stadium parking reservations for concerts and sporting events. Reservations are also available at garages in the metropolitan area, allowing people to drive around the city without having to worry about finding parking. ParkMobile has been named to the Atlanta Journal Constitution’s Inc. 5000, Deloitte Fast 500, Smart Cities Connect “Smart 50” and Top Workplaces. Additionally, the company won the 2020 Stevie Awards for Achievement in Product Innovation and the 2019 Stevie Awards for Most Innovative Technology Company and Best Travel App. For more information, visit or @ParkMobile on Twitter.

David H. Henry